Introduction
Commercial Gas Rates, a division of Jaken Finance Group ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website commercialgasrates.com (the "Site") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Subscribe to our newsletter or blog updates
- Communicate with us via email, phone, or other channels
- Provide utility bills or energy usage data for analysis
This information may include:
- Name and job title
- Business name and address
- Email address and phone number
- Utility account information
- Energy usage data and billing history
- Any other information you choose to provide
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- IP address and geographic location
- Browser type and version
- Operating system
- Referring website
- Pages viewed and time spent on pages
- Links clicked
- Date and time of visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Site. Cookies are small data files stored on your device that help us improve your experience and our services.
Types of cookies we use:
- Essential Cookies: Required for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site
- Marketing Cookies: Used to deliver relevant advertisements
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our brokerage services
- Analyzing your energy usage and identifying savings opportunities
- Communicating with you about our services, including responding to inquiries
- Sending you relevant information, updates, and marketing communications (with your consent)
- Analyzing Site usage to improve user experience
- Complying with legal obligations
- Protecting against fraud and unauthorized access
How We Share Your Information
We may share your information in the following circumstances:
With Natural Gas Suppliers
To provide our brokerage services, we share relevant information with natural gas suppliers to obtain competitive rate quotes on your behalf. We only share information necessary for this purpose and require suppliers to protect your data.
With Service Providers
We may share information with third-party service providers who perform services on our behalf, such as:
- Website hosting and maintenance
- Email delivery services
- Analytics providers
- Customer relationship management systems
For Legal Purposes
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a portable format
To exercise these rights, please contact us using the information provided below.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your personal information
- The right to opt-out of the sale of your personal information (we do not sell personal information)
- The right to non-discrimination for exercising your privacy rights
Third-Party Links
Our Site may contain links to third-party websites, including government agencies (such as EIA.gov and Energy.gov) and social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Company: Jaken Finance Group (Commercial Gas Rates)
- Location: Lake Zurich, IL
- Website: Contact Form